FAQ - Frequently Asked Questions

Frequently Asked Questions 

 

• Where is the store based?

   

  Grenada, Mississippi. We are currently operating from the bonus space in our home. We are setup in "store" fashion, so you are ABSOLUTELY WELCOME to come shop in person.

   

• Do you accept orders placed outside of the US?

   

  Not at this time

   

• How long will it take to receive my order?

   

  We endeavor to pack your order and get it dropped with the shipper within 24 hours. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. 

   

• Do you accept returns?

   

  We accept returns for store credit, within 7 days of delivery. Please reach out by email at ModestandDevoted@icloud,com to obtain an authorization for return BEFORE mailing. All returns must be authorized within 7 days of delivery. Returned items must be in new, unwashed, unworn condition with all tags attached. Items should be free of damage and perfumes. Items received without an authorization for return will not receive credit. No cash refunds will be issued.
  Buyer is responsible for all shipping charges associated with returns unless the item is begin returned due too or error or damages. Prepaid shipping labels are available with associated costs being deducted from item credit.

   

• Do you allow exchanges?

   

  Yes we do!!
  We accept returns, within 7 days of delivery. Please reach out by email at ModestandDevoted@icloud,com to obtain an authorization for return BEFORE mailing. All returns must be authorized within 7 days of delivery. Returned items must be in new, unwashed, unworn condition with all tags attached. Items should be free of damage and perfumes. Items received without an authorization for return will not receive credit. No cash refunds will be issued.
  Buyer is responsible for all shipping charges associated with returns unless the item is begin returned due too or error or damages. Prepaid shipping labels are available with associated costs being deducted from item credit.

   

• Can I get measurements on an item?

   

  Absolutely!! If you are considering an item but are not sure what size you'll need, we will gladly provide measurements of any instock products. Please allow us 24 hours to get measurements and respond via email. If you'd like a faster response, you can text us at 662-688-6623, and we will reply as soon as possible.

   

• What's the best way to measure?

   

  We agree - it's nearly impossible to measure yourself! We have a solution!!!
  Choose a garment from your own closet that fits well.
  Lay it on a large, flat surface.
  Using a (preferably) fabric measuring tape, measure the garment across.
  For Bust measurements, I recommend measuring from the point under the arm where the seams all come together to the same point on the opposite side of the garment. That just means that you will lay the tape across from under arm seam to under arm seam.  This is your "flat" bust measurement.
  Waist measurements, simply lay the garment on the flat surface and measure from edge to edge at the wasitband. 
  Hips are generally measured 8-9" below the waist. Use the same method as measuring the waist once you determine where you need to measure.
  Length, just measure from the very top of the garment to the bottom. On dresses, I usually measure from the highest point of the shoulder to bottom. 
  If you need assistance, or even photos, please just reach out to us! We are very happy to help!!

   

• Can I contact a REAL person?

   

  Yes!!! We aren't fans of robots either. Please email us at ModestandDevoted@icloud.com, text or call us at 662-688-6623. If we do not answer, please leave us a message and we'll call you back as soon as possible. We are probably on the phone, with another client or maybe just having a teensy life interruption. We're just a mom and daughter (homeschooling) operation, so life does interrupt us occasionally.

 

• What if something is wrong with my order?

   

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or using the information below.

Still have questions or concerns? Give us a call, text or email! We are generally a single person operation, so if we can't immediately take your call, PLEASE leave us a message and we will do our best to contact you within an hour if at all possible.

Call or text: 662-688-6623

Emal: ModestandDevoted@icloud.com